Frequently Asked Questions
Everything you need to know about your next favorite piece of jewelry.
What materials are used in Precious Sparkle jewelry?
We use high-quality materials including 14k gold plating, sterling silver, and ethically sourced gemstones to ensure your pieces maintain their brilliance over time.
How should I care for my jewelry to prevent tarnishing?
To keep your jewelry shining, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place, preferably in the airtight pouch provided with your order.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.
Do you offer a warranty on your products?
Yes, every Precious Sparkle purchase comes with a 6-month warranty covering manufacturing defects. This does not cover accidental damage or normal wear and tear.
Can I track my order once it has been placed?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.